I’ve just returned from conducting my annual clinics in Southeast Alaska. It’s a special place to be sure. The wildlife is nothing short of breathtaking. Close encounters are both heart-thumping and mind-numbing all at once. I – love – this – place!
The biggest challenge for me was handling a few guests who seemingly didn’t value the uniqueness of wildlife viewing in this ancient arena. How is it that I can have the back of my neck tingling just from the prospect of another whale encounter, while these very same guests “couldn’t care less if we ever saw another whale.” I mean, can you fathom what I’m saying here? They couldn’t care less!
I had to step back. I had to take a long deep breath and basically meditate for the moment. As a recreation leader, a guide, a mentor, all I can do is try to facilitate opportunities and run a safe program. So with that in mind, I had to adjust my approach to provide what these guests wanted and not fixate on what they were missing. It was a challenge. I was again reminded that being a professional in this field often requires that “ego be set aside.”
Each guest got what they wanted. They were all smiles and compliments. They couldn’t wait to put down a deposit for next year. In fact they did just that.
I have mixed emotions about the outcome. I need to take “another step back” and accept that the choices my guests made were the choices they valued.
Cheers, Ken
Subscribe to:
Posts (Atom)